Privacy Policy

Your personal data and assets are our top priority. We are fully committed to safeguarding them.

Alicerce Monvex collects and retains data essential to your trading activities. Details on how this data is collected and stored are set out in the Privacy Policy below.

Our policy is informed by the following principles:

• With the aim of providing complete transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process data, so you can make informed decisions. We have clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, so you have clear, concrete information about how your data is used. You are in the driver's seat.

We will always provide timely updates whenever we determine you need to be informed. Transparency is central to us.

Our trained staff are always available to address any questions you may have about our processes, including our obligations under the laws of Portugal. You can reach us at: info@alicerce-monvex.com

• We do not use personal data for any purposes other than those set out in our Privacy Policy.

We may process personal data for the following purposes: ensuring the proper functioning of the Alicerce Monvex services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services; protect our rights; and comply with regulatory or other legal obligations. Finally, where such data is required to deliver administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Alicerce Monvex processes personal data.

• To ensure you are able to use essential tools effectively to protect your personal data and safeguard your rights in this context:

At any time, you can contact us to access all personal data we hold about you. We can update or delete it on request. We also support requests to transfer your data to you or to a designated third party. We provide these services so you can better exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards, with banking‑grade safeguards. While a 100% guarantee isn’t possible, we are committed to continually upgrading our systems and strengthening the measures we have in place

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of all data pertaining to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This includes any natural person who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We neither collect nor seek to collect information about individuals under 18. We also prohibit anyone under 18 from using our platform for any purpose. If we discover a user or any data related to someone under 18, we will delete that information immediately.

2. Which personal data do we store?

When you register with us, we collect the personal data necessary to enable you to use our services. Where needed, we may also request personal data to verify ownership of an account, for example. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are under no obligation to provide your data, declining to do so may limit the services we can offer. It may also restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that directly identifies you. We do collect details such as your account activity, users’ IP addresses, and the dates and times of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record your account’s language preference.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect, through us, to a third-party trading platform.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to do so?

The company collects, stores, and processes your personal data solely for the purposes outlined in this Policy. All such uses and processing comply with the relevant laws in Portugal.

The company will not handle, process, or transmit your data except in accordance with applicable laws in Portugal. The legal grounds for doing so are:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have provided your consent to the processing of your personal data for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

For more information about the data processing the company is required to perform, please contact us via email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analyses, and providing related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, your data will be processed in accordance with that company’s privacy policy. This may include various digital trading platforms.

To better serve our clients and improve overall service quality, the company may share personal information with its affiliates and partner companies.

When required by law or to protect the company’s rights and assets, and those of our third-party partners, we may disclose certain data to the relevant legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, an investment, or a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies where appropriate, in line with applicable laws and prevailing industry standards.

Cookies — small pieces of data stored on your device when you visit a website — are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience, enabling us to remember your settings and tailor our service offerings accordingly. These cookies are also used for site analytics and for gathering statistics to inform strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier to use the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purposes:

Cookies have been disabled or deleted

If you want to delete or block cookies, do so through your browser’s settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop certain operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to support the operations described in this policy. It may be kept longer where required by applicable laws, regulations, or company policies.

Your personal data will be shared - at your request and discretion - with third-party trading platforms for a period of 12 months. Once that 12-month period expires, and with your consent, your data will be shared for a further 12 months.

We conduct regular reviews of all personal data to determine whether it is still required or not.

9. Transfers of personal data to third countries or international organizations

When necessary to deliver our services and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and international organisations under strict security protocols. We maintain the highest data security standards to protect your data and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with standard data protection protocols as outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, pursuant to Article 46(2)(c) of the GDPR, set the conditions for data transfers and such transfers are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest level of technical and organisational measures, in line with industry best-practice standards. These measures help prevent the unlawful or accidental destruction of data, as well as its loss or alteration.

Although we apply the highest level of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain free of errors. Accordingly, we cannot be held liable if personal data is disclosed or otherwise affected by incidental, intangible, or consequential harm. This also covers situations beyond our control, including disclosures arising from transmission errors, unauthorised third-party access, or any similar cause.

If regulators or legal authorities issue a legally binding request, we may be required to disclose your personal data to them. After disclosure under legal compulsion, we cannot control how those authorities handle, store, or protect your data.

Information transmitted over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these parties are not affiliated with us and are outside the company’s control, and our privacy policy does not apply to them. They maintain their own procedures and policies for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service before providing personal data on their website. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will provide notice of any changes via the website and other appropriate channels. The updated version of the privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your rights over personal data

You retain full control and the final decision over the use of any and all of your personal data, including verifying its accuracy, correcting errors, and/or choosing to delete or limit the scope and nature of any data processing we perform.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you can immediately exercise those rights

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. Any of your personal data we process is accessible to you and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your data being processed, beyond the one already provided, a reasonable fee may be charged.

Rights granted by law and under this Privacy Policy must not infringe the rights of others. The company may deny or restrict access to personal data if providing access would violate the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data—whether due to omissions or inaccurate information—may be corrected by you or by the Company to ensure your data can be processed correctly.

Erasure Rights

You have the full right to request the deletion of your personal data under the following circumstances. 1) If your personal data has been processed without your consent or outside legal boundaries. 2) Upon your request to have that data removed, where the Company has no legal obligation to retain it. 3) If you no longer agree to or accept any data processing by us, even if lawful and based on our or a third-party provider’s legitimate interests. 4) If we are required by law to delete your data.

The right to deletion may be overridden or superseded by legal obligations imposed by the EU or any member state’s law. Likewise, it does not apply where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data when you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) where Union or Member State law within the European Union prevents this. 2) With your consent, where necessary for the establishment, exercise, or defence of legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented to its collection and it is processed by automated systems.

You have the right to request that any and all of your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right does not apply where its exercise would infringe upon the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request its cessation. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise or defence of legal claims. In such cases, we may continue processing your personal data.

You may at any time object to the processing of your personal data for direct marketing purposes.

Right to Withdraw or Refuse Consent

Where legally permitted, you may withdraw your consent to our processing of your personal data at any time, with immediate effect. This withdrawal does not apply retroactively to any processing that was carried out before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each EU Member State has established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 describes circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request regarding your personal data and its processing, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this response period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would conflict with the law or Section 13. We may charge a reasonable fee or decline a request if it is deemed unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is any reasonable doubt about the individual making a personal data request, in order to uphold data protection and security.